12bingo5 Terms & Conditions

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 12bingo5 ("the Company," "we," "us," or "our") governing your access to and use of the 12bingo5 website located at https://12bingo5.net, including all associated mobile applications, games, services, and promotional offerings (collectively, the "Platform").

By completing the registration process, making a deposit, or participating in any game or promotion on the 12bingo5 Platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. These Terms apply to all users of the Platform, including registered players, visitors, and any other persons who access or use the Platform in any capacity.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and 12bingo5.

2 Eligibility

2.1 Age Requirement

The 12bingo5 Platform is strictly restricted to individuals who are at least twenty-one (21) years of age. This age restriction is a mandatory legal requirement under Philippine gaming regulations. By registering on 12bingo5, you represent and warrant that you are 21 years of age or older. 12bingo5 reserves the right to request proof of age at any time and to suspend or terminate any account where the age requirement cannot be verified.

2.2 Geographic Restrictions

The 12bingo5 Platform is intended for use by residents of the Philippines. It is your sole responsibility to ensure that your use of the Platform complies with all applicable laws and regulations in your jurisdiction. 12bingo5 makes no representation that the Platform is appropriate or available for use in locations outside the Philippines.

2.3 Excluded Persons

The following persons are not eligible to register or maintain an account on 12bingo5:

• Persons under 21 years of age;
• Employees, contractors, directors, or officers of 12bingo5 or any of its affiliated companies;
• Immediate family members of the above;
• Persons who have voluntarily self-excluded from the Platform or from gambling services generally;
• Persons who are legally prohibited from participating in online gaming activities under applicable Philippine law or the laws of their jurisdiction.

3 Account Registration

3.1 Registration Requirements

To access the full features of the 12bingo5 Platform, you must complete the registration process and create a player account. During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, residential address, email address, and contact number. You agree to update this information promptly if it changes.

3.2 One Account Policy

Each individual player is permitted to hold only one (1) registered account on 12bingo5. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited. Where duplicate accounts are identified, 12bingo5 reserves the right to close all associated accounts and forfeit any balances therein.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. 12bingo5 will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify 12bingo5 immediately if you suspect any unauthorized use of your account.

3.4 Account Verification (KYC)

12bingo5 is required to verify the identity of its players in accordance with applicable anti-money laundering and responsible gaming obligations. You may be required to submit government-issued identification documents, proof of address, and proof of payment method at any time. Failure to provide satisfactory verification documents may result in the suspension of your account and the withholding of any pending withdrawals until verification is complete.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

12bingo5 accepts deposits and processes withdrawals via the following payment methods available to Philippine players: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are denominated in Philippine Peso (PHP / ₱). 12bingo5 reserves the right to add, modify, or remove accepted payment methods at any time without prior notice.

4.2 Deposit Terms

Deposits made via GCash and PayMaya are typically credited to your 12bingo5 account instantly. Bank transfer deposits may take one (1) to three (3) business days to reflect, depending on the processing schedules of BPI, BDO, or Metrobank. Minimum and maximum deposit limits apply and are displayed at the time of transaction. 12bingo5 does not charge fees on deposits, though your payment provider may apply their own charges.

4.3 Withdrawal Terms

Withdrawals may only be made to a payment method registered in your own name that matches the verified identity on your 12bingo5 account. Third-party withdrawals are strictly prohibited. Before any withdrawal is processed, your account must be fully verified. 12bingo5 reserves the right to conduct additional security checks prior to approving any withdrawal request. Standard withdrawal processing times are as follows:

• GCash / PayMaya: Within 30 minutes for verified accounts (standard); up to 24 hours during peak periods.
• BPI / BDO / Metrobank: One (1) to three (3) business days, subject to bank processing schedules.

4.4 Currency and Taxes

All account balances, deposits, and withdrawals are maintained in Philippine Peso (PHP). Players are solely responsible for any applicable taxes on their winnings under Philippine law. 12bingo5 does not provide tax advice and recommends that players consult a qualified tax professional regarding their obligations.

5 Bonuses & Promotions

5.1 General Bonus Terms

12bingo5 offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, time limits, game restrictions, and minimum deposit thresholds. These specific terms are communicated at the time each promotion is offered and form part of these Terms.

5.2 Wagering Requirements

Bonus funds credited to your account are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering multiplier for each bonus will be clearly stated in the promotion details. Until wagering requirements are met, bonus funds and any winnings derived from bonus funds cannot be withdrawn.

5.3 Bonus Abuse

12bingo5 reserves the right to withhold, cancel, or reclaim any bonus or promotional benefit where it reasonably suspects that a player has engaged in bonus abuse, including but not limited to: opening multiple accounts to claim the same promotion, placing low-risk or hedged bets to meet wagering requirements, or any other conduct designed to exploit promotional offers in a manner inconsistent with their intended purpose.

5.4 Changes to Promotions

12bingo5 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Players who have already claimed a bonus will not be retroactively affected by changes to that specific promotion, provided they continue to comply with the original terms.

6 Game Rules & Fairness

6.1 Random Number Generation

All games available on the 12bingo5 Platform — including bingo, slots, and live casino titles — use certified Random Number Generation (RNG) technology to determine game outcomes. RNG systems are independently tested and certified to ensure that results are genuinely random, unpredictable, and not subject to manipulation by 12bingo5 or any third party.

6.2 Game-Specific Rules

Each game on the 12bingo5 Platform is governed by its own specific rules, which are accessible within the game interface. Players are responsible for familiarizing themselves with the rules of each game before placing wagers. In the event of a discrepancy between in-game rules and these Terms, the in-game rules shall prevail with respect to that specific game.

6.3 Malfunctions and Errors

In the event of a technical malfunction, system error, or game error, 12bingo5 reserves the right to void any affected bets or game rounds. 12bingo5 will not be liable for any losses arising from technical malfunctions beyond its reasonable control. Where a malfunction results in an incorrect payout, 12bingo5 reserves the right to correct the error and recover any overpaid amounts from the player's account.

7 Prohibited Conduct

The following conduct is strictly prohibited on the 12bingo5 Platform. Violation of any of these prohibitions may result in immediate account suspension, permanent ban, and forfeiture of all account balances:

• Providing false, inaccurate, or misleading information during registration or at any other time;
• Creating or operating more than one account on the Platform;
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform;
• Engaging in collusion with other players to gain an unfair advantage;
• Exploiting software bugs, glitches, or vulnerabilities for financial gain;
• Engaging in any form of fraud, money laundering, or other illegal activity through the Platform;
• Attempting to reverse-engineer, decompile, or otherwise tamper with the Platform's software or systems;
• Harassing, threatening, or abusing other players or 12bingo5 staff members;
• Using the Platform for any purpose other than personal entertainment gaming.

8 Intellectual Property

All content on the 12bingo5 Platform — including but not limited to software, game engines, graphics, logos, trademarks, text, audio, video, and user interface designs — is the exclusive property of 12bingo5 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Platform without the prior written consent of 12bingo5.

9 Limitation of Liability

To the fullest extent permitted by applicable law, 12bingo5 and its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption.

12bingo5's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 12bingo5 account in the thirty (30) days immediately preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. 12bingo5 makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose. Scheduled and unscheduled maintenance may result in temporary unavailability of the Platform.

10 Privacy & Data Protection

12bingo5 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

12bingo5 implements industry-standard security measures to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and 12bingo5 cannot guarantee absolute security of your data. You are responsible for maintaining the security of your own account credentials.

11 Responsible Gaming

12bingo5 is committed to promoting responsible gaming practices. We provide a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible from your account settings at any time.

If you believe that your gaming activity has become problematic, we strongly encourage you to make use of these tools and to seek professional support. Players who self-exclude from 12bingo5 will have their accounts suspended for the duration of the self-exclusion period, and 12bingo5 will take reasonable steps to prevent re-registration during that period.

For more information on responsible gaming resources and support organizations available in the Philippines, please visit our Responsible Gaming page.

12 Termination

12.1 Termination by 12bingo5

12bingo5 reserves the right to suspend, restrict, or permanently terminate your account at any time, with or without prior notice, if it determines in its sole discretion that you have violated these Terms, engaged in fraudulent or illegal activity, or if required to do so by applicable law or regulatory authority. Upon termination for cause, any balance in your account may be forfeited.

12.2 Termination by Player

You may close your 12bingo5 account at any time by contacting our support team. Prior to account closure, any pending withdrawal requests will be processed in accordance with standard procedures, provided your account is in good standing and all verification requirements have been met. Bonus funds that have not met applicable wagering requirements will be forfeited upon account closure.

13 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and 12bingo5, you agree to first attempt to resolve the matter informally by contacting our customer support team. If the dispute cannot be resolved informally within thirty (30) days, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines.

For disputes relating to game outcomes, 12bingo5's records shall be considered the definitive record of all transactions and game results, unless a clear technical error can be demonstrated.

14 Amendments to These Terms

12bingo5 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 12bingo5 will notify registered players via email or through a prominent notice on the Platform. The updated Terms will display a revised "Last Updated" date at the top of this page.

Your continued use of the 12bingo5 Platform following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must cease using the Platform and may request account closure by contacting our support team.

15 Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please do not hesitate to contact the 12bingo5 support team. We are available 24 hours a day, 7 days a week, including Philippine public holidays.